Wind, Storm, and Hail Damage

Storm Damage Experts

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How Insurance Claims Work.

Does your roof have damage from a storm? Are you looking to get that damage repaired through an insurance claim? Did you know there are many moving parts that you may need help with? At Robey Roofing, we are here to guide homeowners through the entire process, from filing the insurance claim with your carrier to receiving your endorsed check.

When your roof suffers storm damage from hail or wind, don’t hesitate. Review your insurance policy and quickly submit a claim to get your roof fully repaired. Once you begin the process of an insurance claim for the damage to your roof, there are standard procedures your insurance carrier will follow. Robey Roofing is here to help you with those procedures. Below, we will go through the typical roofing claim process.

First Step, File a Claim.

After you’ve contacted Robey Roofing you will be ready to file your claim with your insurance carrier with full confidence. Many insurance carriers today will allow you to submit your claim right on your smartphone. Just be sure to have your policy in hand so you don’t miss any vital information.

How Adjustments Work.

You’ve contacted both Robey Roofing and your insurance company, now what? Your insurance carrier will assign an adjuster to assess the damage to your home and roof. We will work side-by-side with the adjuster, utilizing the same satellite technology and estimating tools available to your insurance company so we can compare apples to apples. Our process will help expedite your claim, getting your home back together quickly, better than before.

We will go over all the details of your roof replacement with your insurance carrier to assure they are being responsible. During this process, if we find that your home is not up to current residential codes, we will address these inadequacies promptly. After a fair solution is agreed to, you will receive a claim summary from your insurance carrier in about 5-7 business days.

Get More from Your Claim.

Robey Roofing will ensure our customers are knowledgeable about their claims and get the most out of their Claim supplements. We work directly with the adjuster to point out the specific products used to repair any storm damage and make sure they don’t miss any details that may leave you with an incomplete repair, replacement, or worse.

Recoverable Depreciation.

Recoverable Depreciation is commonly known as the gap between the replacement cost and the Actual Cash Value (ACV). You can reduce this gap by providing your insurance company with proof of repairs or completed work.

First, your insurance carrier will pay you the actual cash value (ACV) for your roof damage, minus your deductible. Now it’s time to decide to either begin repairing the damage done or to replace your roof altogether. Before you can receive any additional payments, you will usually have to provide a signed contract that the repairs or replacement are complete.

Your policy may provide replacement costs for damages done or a full replacement. However, your insurance carrier won’t pay your replacement cost until you have repaired or replaced the damage.

Because of this, you may receive multiple payments for your recoverable depreciation – this will be whatever the difference is between the ACV and the replacement cost.

Receive your replacement cost payments promptly by providing all of your invoices or receipts to your insurance carrier.

To recap, ACV is the cost to repair or replace your damaged roof, minus depreciation. Depreciation is the loss of value over time and can be affected by your home’s age, neglect, and condition.

For example, if someone steals your iPhone and you have replacement cost coverage, your claim information may look similar to this:

  • iPhone original cost - $900
  • The cost to replace your iPhone today - $900
  • The ACV after depreciation - $725

Meaning, your insurance providers first payment to you would be:

  • $725 - your $550 deductible = $175

After you buy your new $900 iPhone and show your insurance provider proof of purchase, they would issue a second payment of $175.

If you are unsure about your insurance coverage, refer back to your policy or reach out to your insurance carrier. Don’t live another moment in the unknown.